FAQs

Here is a list of Frequently Asked Questions concerning dining on campus. If you don't find the answer to your question, please send us an email to Desposito-Janine@aramark.com and we'll get back to you as soon as possible.

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Meal Plans

How do I sign up for a Meal Plan?

It's easy! Login to your myESU portal and follow the prompts below to choose the meal plan you want. Your student account will then be billed for the cost of the meal plan.
If you have questions on how to sign up for the right plan, please contact us at 570-422-3998.

Click on Student Tab in myESU
Click Meal Plan & Dining Tools
Click Manage My Dining
Select the meal plan you want
Click Submit

What Meal Plan am I eligible for?

All students living on campus in a regular residence hall are required to choose either the 19, 15, or 175 Meal Plan. All students living on campus in the University Apartments are eligible for any of the meal plan options. All students living in University Ridge, off campus, or commuting to ESU are also eligible for any meal plan.

Where can I eat on campus?

All dining locations listed on this website accept Meal Swipes and/or Dining Dollars. Use one Meal Swipe in Dansbury Commons and enjoy an all you care to eat meal! Or use your Meal Swipes and Dining Dollars in Center Court, Late Nite in Dansbury Commons, and the coffee shops, and convenience stores on campus.

How do I access my Meal Swipes and Dining Dollars?

Your meal plan and Dining Dollars are loaded onto your ESU student ID card. Simply hand your ID to the cashier and they will deduct a Meal Swipe or Dining Dollars from your account. Need to know how many meal swipes or Dining Dollars you have left? Log in to your student Account to check your meal and Dining Dollars balances!

Can I carry over my unused meals to the next week/semester?

It depends on which meal plan you have. If you have a Premium Meal Plan, the meals must be used in that week because they do not carry over to the next week. Every Monday morning starts a new week of meals that must be used by Sunday late night. However, if you have a Block Meal Plan, you have a set number of meals to use for the entire semester. Block Meal Plans do not carry over to the next semester. We can help you decide on the right plan to fit your schedule and eating habits, ensuring that you get the full value for your dollars.

Can I treat a friend by using my Meal Plan?

Each meal plan comes with 5 Guest Meals that you may use to treat a guest at Dansbury Commons. Dining Dollars are accepted at all locations so you can simply treat your guest with your Dining Dollars instead.

How many meals can I use?

Students with Premium Meal Plans can use up to three (3) meals/day during the four (4) meal zones, Monday – Friday and up to two (2) meals/day on Saturday and Sunday. Students with Block Meal Plans have no restrictions on the number of meals used in a meal zone or day.

Can I change my Meal Plan?

Yes, during the first two weeks of the semester, you have the opportunity to change your Dining Membership. Simply go to the myESU portal, sign in, and adjust your meal plan to your liking. Your student account will then be adjusted accordingly. Having trouble...please contact us at 570-422-3998.

What is a Meal Zone?

Meal Zones are certain times when Premium Meal Plan holders may use a Meal Swipe. You may only use one Meal Swipe per Meal Zone.

Monday - Friday Zones
Breakfast: 7:00 am – 10:45 am
Lunch: 10:46 am – 4:30 pm
Dinner: 4:31 pm - 8:00 pm
Late Night: 9:00 pm - 12:00 midnight

Saturday & Sunday Zones
Brunch: 10:00 am – 4:30 pm
Dinner: 4:31 pm – 6:00 pm
Late Night: 9:00 pm – 12:00 midnight

Do I get to keep my Dining Dollars?

Yes and no...at the end of the fall semester your remaining Dining Dollars will roll over to the spring semester. However, Dining Dollars do NOT roll over from academic year to year, are non-refundable and non-transferable. Don't deposit more than you need!

How do I cancel my meal plan (if applicable)?

There are 3 ways to cancel your meal plan.
1. Call ESU Dining at 570-422-3998
2. Email gilboy-cheryl@aramark.com at ESU Dining
3. Stop by Dansbury Commons and ask to speak to a manager

How much is a Meal Swipe worth?

When using a Meal Swipe in the food courts, coffee shops, and convenience stores on campus, you want to use your Meal Allowance. This means one Meal Swipe is worth $4.79. Example: Your food court purchase totals $5.50. The cashier will deduct one meal and you will owe $0.71. Use your Dining Dollars to pay for the remaining $0.71. You never have to carry cash or credit!

What are Dining Dollars?

Dining Dollars are dollars that you can use at any dining location on campus. Dining Dollars work similar to your debit account but are loaded on your student ID with your meal plan swipes. All meal plans come with some amount of Dining Dollars included in the meal plan cost. Use Dining Dollars to supplement your Meal Swipes in food courts, coffee shops, and convenience stores on campus. Dining Dollars may also be used to purchase coffees, bottled beverages, or small snacks throughout the day when you don't want to use a Meal Swipe.

What do I do when my Dining Dollars run low?

Reload. Simply add to your account by logging onto your myESU portal and adding Dining Dollars to your account. Deposits can be made in any amount at any time.

What if I have a food allergy or dietary restriction?

Be sure to visit the Safe Zone at the Home Zone in Dansbury Commons for a variety of made without gluten, nut free, vegetarian, vegan, and other allergen free entrees. Searching for lactose free beverages? Enjoy Silk Soymilk from the machines in Dansbury Commons daily. For more information please contact our Registered Dietitian, Michelle Richard.

What if I only want a coffee, how should I pay?

Simply use your Dining Dollars to purchase your coffee because the total is less than the $4.79 Meal Allowance. See below for more information on Dining Dollars!

Where can I eat healthy on campus?

It is important to remember that eating healthy is all about making the right choices! All dining locations on campus offer a variety of nutritious options. If you have questions please contact Michelle Richard, our Registered Dietitian at Richard-Michelle@aramark.com.

What if I have a Meal Plan question that is not answered here?

Email gilboy-cheryl@aramark.com or call the ESU Dining Services Office at 570-422-3998.

Where is the Meal Plan Office Located?

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Where is the Meal Plan Office Located?

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What if I have a comment or suggestion about the ESU Dining Services Program?

Please tell us! We deeply encourage you to notify the Dining Location Manager of your comment or suggestion immediately following any incident. This way we can solve the problem right away and make sure you enjoy your dining experiences. Other concerns may be emailed to despositio-janine@aramark.com.

Account

Where can I find more info on nutrition?

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

Why do I have to create an account in order to check out?

For you, and us, to be able to best track orders, and to be able to contact you in case of a question regarding your order we ask that you create a CampusDish account.

How do I create an account?

Click the "Login" button, and then on the login page click the "create a new account" link.

How do I find more about Nutritional Information?

Use our Comparison Box and Nutritional Calculator to get the most out of your eating decisions. Select products from the Menu section and use one of the options below to get accurate comparisons and information about your choices. 

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.